Validity: These Terms and Conditions govern Badges Limited trading as Enterprise Products (EP) including www.buttons.co.uk performance relating to the sale and supply of goods to the customer. EP reserves the right to amend these Terms and Conditions from time to time by updating this page and the customer is bound by any such modifications or revisions.
Contract with customer: The contract between EP and the customer comes into existence upon EPs acceptance of a customer’s order i.e. when payment has been received. EP is entitled to withdraw from contracts in the case of obvious typographical or arithmetical inaccuracies appearing on EP website.
Pricing and availability: The prices of the goods are those specified on EP website. The price, as displayed, is inclusive of VAT (at the standard UK rate). There will be an additional charge for delivery. Orders are subject to availability. In the unlikely event that the goods are unavailable, the customer will be notified by email. Price and availability information is subject to change without notice.
Delivery of Goods: EP will deliver the goods ordered to the delivery address supplied by the customer. Availability permitting, all orders paid for by credit card will be delivered within 7 to 14 days. Orders paid for by cheque require 3 days for clearance and are then dispatched in the same way. EP is entitled to deliver in part. Dispatch of goods constitutes fulfillment of contract. Dispatch will either be by post or courier.
EP Warranty: If the goods delivered are not what the customer ordered, or are of incorrect quantity, or are damaged or defective, EP will, if the customer returns them within a reasonable period, at the customer’s option either give a full refund or, where possible, make good any shortage or non-delivery or replace any damaged or defective goods.
Change or cancel an order: If a customer would like to add products to their order, need to change details of delivery or remove items from an order or cancel it completely, please contact Enterprise Products on 01780 740075 between 9am and 5pm Monday to Friday, or email us at firstname.lastname@example.org (to arrange returns only). Customers will need to quote their order number and date of order.
If an order has already been dispatched or delivered, then the customer will need to follow our Return of Goods Procedure (below) in the event of any unwanted products.
Return of Goods: We offer our customers a 100% money back guarantee. If for any reason the customer is unhappy with their purchase, they can return it to EP for an exchange or refund, providing EP receives it within 15 days from the date of its original receipt by the customer. EP must be contacted on 01780 740075(office hours only) prior to the return of the items. Returned products must be received by EP in good condition and with all accompanying component parts, including any promotional products that may have been included in the purchase, before a refund will be given. A note explaining the reason for return should also be enclosed. This does not affect your statutory rights. The customer bears the cost of returning goods for refund or exchange, except in case of faulty, damaged or wrongly supplied goods. This may also be as a re-stocking fee, This fee can vary depending upon the size and weight of the item. EP can arrange for collection of the item.
Governing Law and Jurisdiction Contracts between EP and the customer will be governed by English Law and all disputes will be submitted to the non-exclusive jurisdiction of the English Courts.
Intellectual Property: All the information, data, text, graphics, links or computer code published, contained or available on this website (the “Material”) is the copyright of EP. Unauthorised use of the Material including the production, storage, modification, distribution or republication without the prior written consent of EP or, where applicable, the respective copyright owner(s) is prohibited. The names and logos of EP and all related products and service names, design marks and slogans are the trade names, service marks or trade marks of EP and may not be used without the prior consent of EP.
Disclaimer: EP hereby, to the fullest extent permitted by law, disclaim all warranties and conditions with regard to the Material and any goods and services supplied in relation to this website, whether expressed or implied or statutory (including all implied warranties and conditions of the merchant ability and fitness for a particular purpose).
Invalidity of Terms and Conditions: If for any reason part of these Terms and Conditions is unenforceable; the validity of the remaining Terms and Conditions will not be affected.
Privacy Statement: Customer’s personal information is only used by us. We will not sell or disclose personal information to any third party without the customer’s prior permission, except where we are required or permitted to do so by law. Customers agree that we may disclose personal information to relevant authorities, parties and or applicable intellectual property rights holders (or their representatives) if we have reasonable grounds to believe that the customer has breached our Terms and Conditions, or to anyone to whom we transfer or may transfer our rights and obligations under this agreement.
Storage and Security: We make every effort to ensure that personal information is stored securely. However, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, any information customers send to us over the internet is sent at their own risk. Similarly, customers are responsible for keeping their login password private and secure. Customers should contact us immediately if they believe there has been any unauthorised use of their account or a login password has become known to someone else.
Payment Information: Your credit and debit card payments are processed by third party payment providers using their own secure online payment facilities. EP never store your card details on the EP website or transmit your card details over the internet as they are entered directly into the third party payment provider. This is a secure payment facility which is only active during the checkout process.
Access to Data: Customers have certain rights under the Data Protection Act 1998. For example, the right to be told what personal information EP holds on its database. If you wish to use that right, you should write to us at:
Enterprise Products Unit 7, Tinwell Lodge Farm, Steadfold Lane, Stamford, Lincolnshire, PE9 3UN. By using this website you accept the terms of this Privacy Statement, the Copyright Statement and the Terms and Conditions on this website.